Field Service Technician

Location: Atlanta, GA

Department: Field Service

Type: Full Time

Min. Experience: Entry Level

***RELOCATION ONLY***

This position is for relocation only, to within 30 miles of the following cities: Washington, DC; St. Louis, MO

Overview

Traveling, meeting customers, hands-on troubleshooting, and working with a great team. We’re looking for people who think clearly, communicate effectively, and love seeing a project to completion. You’ll be traveling regionally and occasionally across the country, doing start-up and troubleshooting of lighting control systems. If the above sounds like you/interesting, and you have experience with electrical wiring, you’re on our short list already. If you’re lacking the experience part, but you are one of those people who has a knack for completing projects with excellence, and you are excited to jump into the lighting industry at ground level, keep reading! This is a terrific opportunity for someone looking for a fresh start in a new industry, or the next step after a completed apprenticeship.

What you will be doing

You will be completing projects with confidence, professionalism, and finesse. Our Field Service Technicians speak with clarity and confidence, take responsibility for both their work and the work of others, address problems head-on, and most importantly allow the client to focus on their priorities while we focus on ours. Again, if the above sounds like you...keep reading!

You will work hands on, in the field, ensuring systems are installed by others correctly and sensors and equipment are properly calibrated. You’ll do simple field programming and perform incredibly thorough testing. Once you’re proud of how well the system is operating, you’ll get to show it off while training the customer on how to use it.

A typical workday varies since our field technicians travel from their home to various project sites around the country. On Monday, a technician could be in Philadelphia, Tuesday – Wednesday in Washington, D.C., Thursday in Chicago, and Friday back in Philadelphia. Our workweek is Monday through Friday, although at times, technicians can volunteer to work on a weekend in return for a bonus.

About us

ProAutomated provides professional engineering services for lighting control equipment, but there is more to us than that.

What is it like working for ProAutomated?

ProAutomated employees describe the company in 4 phrases:

“People” – Everybody that works at ProA enjoys and cares about the people they work with. When people leave ProAutomated, they always rate the “People” at ProAutomated as the best part of their job.

“Leading our Industry” – ProAutomated has always sought to be the best at what we do, and that means we’re regularly evolving.

“Growing Together” – ProAutomated started as 1 person doing field service, and to develop managers, leaders, coordinators, everybody at ProA has had the opportunity to grow into new roles/responsibilities.

“Adventure” – Field Service by nature involves responding to customers when/where they need. As a result, the last minute flight to Alaska or the drive to Boston can be unexpected adventures. They don’t happen every day, but everybody experiences some adventures during their time with us.

Overall, we care about each other, and one of our main company goals is to improve our employees’ quality of life.

We lay claim to being the best at what we do. We hire the best, demand their best, and give them our best. We’ve completed over 10,000 lighting control projects in 3,500 locations, spread out across 7 countries since we started in 2007, and business is growing. We’re expanding our reach and team monthly, and we’re more excited than ever about the future of lighting. And since you’ve made it this far, we’re looking forward to learning more about you.

Offering:

  • A private company that listens to employees and takes their suggestions seriously
  • Competitive salary based on experience and education
  • "Take-as-you-need-it"-Vacation after 18 months of employment
  • Full benefits (Health, Dental, Life, 401k)
  • Quarterly company events and outings
  • Company donations for employees’ volunteer time
  • Mid-year company retreat that includes activities like whitewater rafting or paintball
  • Catastrophe Fund to aid ProA employees impacted by major events
  • Profit sharing bonuses
  • Laptop, iPhone, and iPad provided for use

Candidate requirements:

  • Two or four-year degree (technical field preferred) OR three+ years of electrical, field service or lighting experience
  • Desire to travel - typical travel is Monday morning through Friday afternoon / evening.  No weekend travel / work required
  • Excellent written and verbal communication skills
  • Desire to work hands-on in a construction environment
  • Project management for project lengths between 1 week and 6 months
  • Ability to think clearly and logically through complex situations
  • Fully capable with Microsoft Office software package
  • Flexible to adapt to same-day and next-day changes to project scope and location
  • Must be authorized to work in the US for US positions
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